Health Education Materials

CCAI, NFP and CCAI is committed to providing our Members with educational materials that will help them better understand their health and build healthy habits. This information will be mailed directly to Members monthly, and will also be available below. Please check back frequently for updates..

What are Advance Directives?

Documents & Materials

 

What is Asthma?

Health Education

Qué es el Asma

¿Qué Es?

Social Media

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CCAI página española

Oprima el boton para la pagina
de informacion en Espanol.

Educational Videos

Mammogram for Breast Cancer - What to Expect

Member Information

Healthcare and Family Services

CVS | Caremark Perscription Services

 

Claims & Customer Service

Claims Department

Please submit all claims to:

Community Care Alliance of Illinois
CCAI PO Box 981731
El Paso, TX 79998-1731
(Change Healthcare Payer ID 85468)

Customer Service

For customer service inquiries, please call:

Phone:
TTY/TDD:
Fax:
1-866-871- 2305
711
1-312-492- 9707

 

Service Area

Medicaid Counties Medicare Counties
Medicaid Service Area Medicare Service Area

 

 

Service outside of our Service Area

If you are not in our service area and you need care but it is not an emergency, please call us at 1-866-871-2305 TTY: 711. We will work with you to help you get the care and services you need. When CCAI helps to arrange non-emergency services for you outside its service area, we will cover the cost. If you get services outside of our coverage area, we may not pay for those services.
If you are not in our service area and you need emergency care, call 911 or go to the nearest hospital