Medicare Provider Resources

Medicare Provider Resources CCAI

What Resources Do You Have Available for Me?

We at CCAI, NFP are dedicated to providing the most up-to-date information for our Providers. We understand that because of the complexities that come with providing care, it is important to have resources readily available. Below you will find:

About CCAI, NFP Resources

Authorizations Resources


Provider Education

Provider Portal

Provider Notices

Provider Materials

Credentialing Link(s)

If you have any questions pertaining to provider resources, provider material, or joining CCAI's contracted network, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Community Care Alliance of Illinois, NFP (CCAI, NFP) is a HMO plan sponsor contracted with Medicare. Enrollment in a CCAI, NFP plan depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. This information is available for free in other languages. Please call our customer service number at 1-855-275-2781 (TTY 711). Hours are between 8:00am and 8:00 pm Monday through Friday (7 days a week from October 1 through February 14). Answering Service available weekends and after hours. website

Claims Information

Claims Department

Please submit all claims to:

Community Care Alliance of Illinois
CCAI, NFP PO Box 981731
El Paso, TX  79998-1731

Member Services Information

Member Services

For member services inquiries, please call:



Community Care Alliance of Illinois, NFP
322 S. Green Street, Suite 400
Chicago IL 60607

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