Limitations, copayments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. This information is not a complete description of benefits. Call 1-855-275-2781 (TTY: 711) for more information. Hours are between 8:00 a.m. and 8:00 p.m. Monday through Friday (7 days a week from October 1 through March 31). Answering Service available weekends and after hours. This information is available for free in other languages. Contact the plan for more information. Community Care Alliance of Illinois, NFP (CCAI, NFP) is a HMO plan sponsor contracted with Medicare. Enrollment in a CCAI, NFP plan depends on contract renewal.