Senior Health Service


Community Care Alliance of Illinois (CCAI) participates in the HFS Integrated Care Program.  We cover Medicaid services through an integrated care delivery system to Seniors and Adults (aged 19 and over) with Disabilities who are eligible for Medicaid but are not eligible for Medicare.  We serve Members in the counties of Boone, McHenry, Winnebago, Lake, Kane, DuPage, Cook, Will and Kankakee counties. CCAI strives to increase Members quality of care through wrap around “all-in care,” taking into account the true socioeconomic status of our Members, through a coordinated care approach.

Community Care Alliance of Illinois NFP is a contract awarded Medicare Advantage Organization offering qualifying individuals a Medicare Advantage plan (HMO) and Dual-Eligible Special Needs Plan (HMO SNP). Community Advantage (HMO) is a Medicare Advantage plan that provides Part A (Hospital), Part B (Medical) and Part D (Prescription Drug) coverage for qualified individuals. Community Complete (HMO D-SNP) covers Medicare Part A and B benefits (hospitals and medical services) while including your prescription drug coverage for those entitled to both Medicare and medical assistance from a State plan (Medicaid). Community Care Alliance of Illinois, NFP offers Medicare plans in the following counties: Cook, Kane, DuPage, Will, Boone, Winnebago, McHenry, and Ogle. 

Social Media

CCAI Facebook pageCCAI YouTube pageTwitter

CCAI página española

Oprima el boton para la pagina 
de informacion en Espanol.

Illinois Medicare

Community Care Alliance of Illinois NFP offers Medicare beneficiaries two types of health plans. To find out if you are eligible for Medicare's health plans,  Click here.

senior health care services

CCAI is participating in the Illinois Integrated Care Program. We will be serving Seniors and Adults with disabilities, who are not eligible for Medicare.
Click here.

CCAI Service Area

Visit Anchor Health Homes for many of your health care needs. They are fully accessible and saves time going to multiple doctor’s office.
Click Here.

Member Information

Healthcare and Family Services

CVS | Caremark Perscription Services


Claims & Customer Service

Claims Department

Please submit all claims to:

Community Care Alliance of Illinois
CCAI PO Box 981731
El Paso, TX 79998-1731
(Change Healthcare Payer ID 85468)

Customer Service

For customer service inquiries, please call:

1-866-871- 2305
1-312-492- 9707


Service Area

Medicaid Counties Medicare Counties
Medicaid Service Area Medicare Service Area



Service outside of our Service Area

If you are not in our service area and you need care but it is not an emergency, please call us at 1-866-871-2305 TTY: 711. We will work with you to help you get the care and services you need. When CCAI helps to arrange non-emergency services for you outside its service area, we will cover the cost. If you get services outside of our coverage area, we may not pay for those services.
If you are not in our service area and you need emergency care, call 911 or go to the nearest hospital