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  • Community Care Alliance of Illinois

  • Senior Health Plan

  • Independent Health Care

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  • Medicaid Health Plan

Senior Health Plan - MedicaidCommunity Care Alliance of Illinois provides information on the specific Medicaid plan that we offer as well as Medicaid provider information. 
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Medicare Plans - CCAICommunity Care Alliance of Illinois, NFP  invites all interested beneficiaries to discover the benefits of our Medicare plans and provider info.
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CCAI member portalCCAI’s member portal is available. Enjoy many online offerings. Get started by clicking the Member Login button at the top right side of the page.
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Community Care Alliance of Illinois

CCAI is a not-for-profit, wholly-owned subsidiary of Family Health Network, designed to provide comprehensive, person-centered care locally for the Medicare and Medicaid population in Illinois, with guidance from national experts.


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Member Information

Healthcare and Family Services

CVS | Caremark Perscription Services


Claims & Customer Service

Claims Department

Please submit all claims to:

Community Care Alliance of Illinois
CCAI PO Box 981731
El Paso, TX 79998-1731
(Change Healthcare Payer ID 85468)

Customer Service

For customer service inquiries, please call:

1-866-871- 2305
1-312-492- 9707


Service Area

Medicaid Counties Medicare Counties
Medicaid Service Area Medicare Service Area